Shipping policy
📦 Shipping Within the United States
We currently ship to all U.S. states. All of our keto treats are baked fresh and shipped from our bakery with care.
🕒 Processing Time
Orders are typically processed within 1–2 business days. During holidays or new product launches, processing may take a bit longer.
🚚 Shipping Methods & Time
We offer standard shipping via USPS, UPS, or Fedex. Delivery usually takes 2-4 business days depending on your location.
👉 Please note: Shipments to Western U.S. states are sent only on Mondays and Tuesdays to ensure the fastest possible delivery and to avoid weekend delays.
No shipments on Fridays.
💳 Shipping Rates
Shipping is calculated based on your order subtotal (after discounts, before tax):
| Order Total | Shipping Cost |
|---|---|
| $0 – $49.00 | $7.99 |
| $49.01 – $124.99 | $11.99 |
| $125 and up | FREE 🎁 |
🎁 Free Shipping
We offer FREE shipping on all orders of $125 and above.
🧁 Perishable Products
Please ensure someone is available to receive the package. We are not responsible for spoilage due to delays in pickup or incorrect addresses.
📬 Address Accuracy
Please double-check your shipping information before completing your order. We are not responsible for lost packages due to incorrect or incomplete addresses.
📮 Tracking
Once your order is shipped, you will receive a confirmation email with tracking information.
❓ Questions about your shipment?
Email us at: orders@heavenlyketodessert.com